Bissell Vacuum Cleaner 35401 User Manual

User’s Guide  
Model 35401  
PowerClean™  
Upright Vacuum  
Assembly  
Operation  
Maintenance  
Troubleshooting  
Thanks for buying a BISSELL PowerCleanUpright Vacuum.  
We’re glad you purchased a BISSELL PowerCleanUpright  
Vacuum Cleaner. Everything we know about floor care went into  
the design and construction of this powerful, innovative home  
vacuuming system.  
Your vacuum cleaner is well made, and we back it with a  
comprehensive one-year warranty. We also stand behind it with  
a knowledgeable, dedicated Consumer Service Department, so,  
should you ever have a problem, you’ll receive fast, considerate  
assistance.  
My great-grandfather invented the floor sweeper in 1876.  
Today, BISSELL is a global leader in the design, manufacture,  
and service of high quality homecare products like your  
PowerClean Upright Vacuum Cleaner.  
Thanks again, from all of us at BISSELL.  
Mark J. Bissell  
President and Chief Executive Officer  
5 surface height settings  
4 specialized tools for  
all cleaning needs  
9’ self-retracting vacuum hose  
25’ power cord with  
Quick Release feature  
 
WARNING:  
Do  
not plug in your vacuum  
cleaner until you have  
completely assembled it per  
the following instructions  
and are familiar with all  
instructions and operating  
procedures.  
4. Handle  
Quick-  
Release  
Cord Wrap  
Wand  
Attachment  
Clips  
Power  
Cord  
Cover  
Release  
Button  
Plug  
Exhaust  
Filter  
Vacuum  
Body  
Cover  
5. Tool  
Caddy  
Rear  
Stair  
Lower  
Cord  
Wrap  
Handle  
2. Vacuum Body  
Self-  
Retracting  
Vacuum  
Hose  
Handle  
Release  
Pedal  
Front Stair Handle  
3.  
Bolt  
Headlight  
Surface Height Adjustment  
Powerfoot  
Furniture Protection Guard  
3
 
How to use this guide  
Pay particular attention to the assembly diagram,  
This User’s Guide has been designed to help you get  
the utmost satisfaction from your BISSELL PowerClean  
Upright Vacuum Cleaner. You’ll find assembly and  
operating instructions, safety precautions, as well as  
maintenance and troubleshooting instructions. Please  
read this Guide thoroughly before assembling your  
vacuum cleaner.  
assembly instructions, and part names. Locate and  
organize all parts before assembly. Familiarize  
yourself with the parts and where they go. Following  
this User’s Guide will greatly enhance your ability  
to get the most performance from your BISSELL  
PowerClean for many years.  
How to put it together  
The only tool you’ll need to assemble your vacuum  
WARNING:  
cleaner is a Phillips head  
screwdriver.  
Plastic bags or plastic  
film can be dangerous.  
To avoid danger of  
suffocation, keep away  
from babies and children.  
Attach Vacuum Body to Powerfoot  
Place Powerfoot on floor with rotating agitator brush on  
floor surface.  
1.  
2.  
Place Vacuum Body onto Powerfoot and push down firmly on  
top corners of Vacuum Body while rocking slightly from side to  
side. You will hear a ‘click’ when raised area on back of  
Powerfoot enters opening on back of Vacuum Body.  
Push long bolt through bottom hole on FRONT of lower body.  
3.  
4.  
Place nut over end of bolt and hold in place while tightening  
bolt with a phillips head  
screwdriver.  
NOTE: If bolt will not go through hole easily, repeat step 1.  
Attach Handle to Vacuum Body  
Align Handle with edges of upper Vacuum Body and press  
down. You will hear it snap into place.  
4
 
Index  
Safety instructions . . . . . . . . . .2  
Product view . . . . . . . . . . . . . .3  
How to put it together . . . . . .4-5  
Index . . . . . . . . . . . . . . . . . . . .5  
Attach Tool Caddy to Vacuum Body  
With the front of Vacuum facing down and the Power Cord  
placed off to the side, place the Tool Caddy in position on the  
back of the Vacuum Body. The Tool Caddy should be flush with  
the back of the Vacuum Body if you have positioned it correctly.  
5.  
6.  
How to use your  
BISSELL PowerClean . . . . . . 6-7  
Place the three screws into the holes provided, then tighten  
with a Phillips head  
screwdriver until each screw head is  
Using special tools . . . . . . . . . .8  
Routine maintenance . . . .9-11  
Troubleshooting . . . . . . . . . . .12  
Replacement parts . . . . . . . . .13  
Warranty . . . . . . . . . . . . . . . .14  
Consumer Services . . . . . . . . .14  
flush with the Tool Caddy surface. The top screw will also  
assemble through the Handle.  
Attach Tools to Caddy  
Dusting Brush  
Crevice Tool  
Upholstery Nozzle  
Wand  
7.Tool Attachment  
Attach Tools to Caddy as shown. Dust Brush and Upholstery  
Nozzle storage areas are identified by shape and symbol, the  
Wand slips into the two clips at the side of the Vacuum Body,  
and the Crevice Tool slips into the top of the Wand.  
7.  
8.  
Examine the Vacuum Hose Assembly. One end has a short cuff  
with two (2) slots. Place the short cuff into the hole in the  
Vacuum Foot Cover (left of the Headlight) and turn clockwise  
until you feel a slight ‘click.’ Attach the long cuff to the clip  
near the top of the Vacuum Body Cover.  
Assembly is now complete.  
8.Co
Hose
Pow
5
 
How to use your BISSELL PowerClean  
Power Cord Quick Release  
The Power Cord is stored at the back of the Vacuum Body,  
looped around two Cord Wraps. A molded clip on the polarized  
plug allows it to be fastened to the Power Cord during storage.  
1. Unclip polarized plug from Power Cord.  
2. Rotate the Upper Cord Wrap one-half turn right or left, and  
slip Power Cord from Upper and Lower Cord Wraps.  
3. Connect Power Cord Plug with a polarized outlet.  
4. To keep the Power Cord out of your way while cleaning,  
place it in the cord hook near the top of the handle.  
Tip:  
Before cleaning  
under low furni-  
ture, check for  
objects that  
might harm the  
rotating floor  
brush or block  
the vacuum  
hose. Do not  
pick up hard or  
sharp objects  
such as glass,  
nails, screws,  
coins, paper  
Power Switch  
The Power Switch is located just below the hand grip.  
Push the rocker switch “ON” to vacuum, and “OFF” when  
cleaning is complete.  
clips, etc.  
Powerfoot Height Adjustment  
You can adjust the Powerfoot/Rotating Floor Brush of your  
BISSELL Upright Vacuum to clean several floor surfaces.  
1. Place Handle in Upright Position (see Handle Positions,  
Page 7).  
2. Move Height Adjustment to desired setting.  
HI - For plush pile or shag carpet.  
BARE FLOOR - For smooth floors without carpet.  
Do not adjust vacuum cleaner too low in deep pile or shag  
carpet. This can overload motor and damage rotating floor  
brush or drive belt.  
Handle Positions  
Press the Handle Release Pedal at the back of the Powerfoot to  
place your PowerClean into one of three cleaning positions.  
1. Upright - For storage and above floor cleaning with  
special tools.  
1.  
2. Normal Cleaning - Use for most household floor  
cleaning tasks.  
2.  
3. Low Cleaning - Use for vacuuming under low furniture  
such as tables, chairs and beds.  
NOTE: The handle will not lock in the Normal or  
Low cleaning positions.  
3.  
6
 
Special tools  
Your BISSELL PowerClean is not only a powerful carpet and  
rug vacuum cleaner, it’s also a versatile above floor vacuum  
cleaner when you select one of the four special tools included.  
Dusting Brush - For dusting surfaces such as table tops,  
mantles, lamp shades, drapes, woodwork, etc.  
Wand - For extra length or reach.  
Crevice Tool - For tight, narrow spaces.  
Upholstery Nozzle - For small area vacuuming such as  
upholstered household furniture, automobile interiors,  
drapery, etc.  
Crevice Tool  
Dusting Brush  
Wand  
Above floor cleaning  
Upholstery Nozzle  
1. Raise Handle to Upright Position. The PowerClean will  
automatically reset Height Adjustment to the High position,  
but the floor brush will continue to rotate.  
WARNING:  
The Floor  
Brush continues to rotate while  
tools are in use. To reduce the  
risk of injury from moving parts,  
always move the cleaner with the  
carry handles at the front and  
back of the cleaner. Always place  
vacuum cleaner on floor with  
handle in upright position when  
using tools. Never place your  
fingers under the cleaner when it  
is running. Never place powerfoot  
on furniture, or place vacuum  
cleaner close enough to objects  
to pull them into rotating brush.  
2. With the Handle in the Upright position, disconnect  
Self-Retracting Vacuum Hose from upper Attachment Clip.  
Suction is diverted automatically.  
3. Attach tools by pressing firmly onto Hose end.  
To resume normal floor vacuuming:  
1. Remove tool from Vacuum Hose.  
2. Reconnect Vacuum Hose to the Attachment Clip near the  
top of the Vacuum Body Cover.  
3. Return Handle to Normal Cleaning position The  
PowerClean will return the Height Adjustment to  
the most recent setting.  
Power Cord Storage  
When you are done using your BISSELL PowerClean, return it  
to the Upright position and store the Power Cord.  
1. Turn vacuum cleaner OFF.  
2. Unplug Power Cord by grasping the polarized plug  
(NOT the cord) and disconnect from outlet.  
3. Loop Power Cord around Cord Wraps on back of  
vacuum cleaner.  
4. Clip molded plug to Power Cord to secure.  
8
 
Routine maintenance  
To maintain maximum performance from your BISSELL  
cleaner, perform these simple maintenance checks periodically.  
For average household use, (one hour per week) follow this  
maintenance schedule:  
Weekly  
Check the Vacuum Filtration Bag  
and Exhaust (foam) Filter  
Monthly:  
Check the Drive Belt and Rotating Brush  
WARNING:  
To  
reduce the risk of electric  
shock, turn Power Switch  
OFF and disconnect  
Replace Dust Bag  
polarized plug from  
electrical outlet before  
performing maintenance.  
To maintain peak vacuum efficiency, you should check the  
Dust Bag weekly and replace it when it is no more than half  
full. Never reuse a paper Dust Bag.  
1. Lift Cover Release Latch and Remove Vacuum  
Body cover.  
2. Release Collar Retainer by pulling the top toward you.  
Slide Bag Collar up and out of Retainer. Dispose of  
Dust Bag.  
3. Slide Collar of new Dust Bag completely into  
Collar Retainer.  
4. Push Collar Retainer back into position and secure  
in place.  
Tip:  
Vacuuming  
new carpet or  
vacuuming fine  
powders such  
as drywall dust  
may clog the  
Dust Bag, so  
check the bag  
more often.  
5. Tuck Dust Bag completely into Vacuum Body. Lay it flat,  
top to bottom, without bunching.  
6. Replace Vacuum Body cover and snap closed. Be careful  
not to pinch or twist gaskets when replacing Cover.  
Replacement Bags  
Use only BISSELL Style 5, (#32028, package of 3) paper  
Dust Bags in your BISSELL Upright Vacuum Cleaner.  
You may purchase these bags:  
at your local retailer,  
with the order form in this User’s Guide,  
or by calling  
BISSELL Consumer Services  
1-800-237-7691  
Monday - Friday 8 a.m. – 7 p.m. EST  
Saturday  
9 a.m. – 2 p.m. EST  
or from the BISSELL website –  
http://www.bissell.com  
9
 
Check Rotating Floor Brush and Drive Belt  
Check the Drive Belt and Rotating Floor Brush regularly for  
wear or damage. You should also remove string, hair, and  
carpet fibers from the brush and brush ends. These can wrap  
around the brush and hamper its ability to effectively clean  
your carpet.  
1. Press Handle Release Pedal to position cleaner in full  
recline position.  
2. Turn entire cleaner over to expose bottom of Powerfoot.  
3.Locking Tabs  
3. Using a flat blade  
screwdriver, depress the two tabs  
that secure the brush cover.  
4. Remove the brush cover and check the belt for damage or  
wear, and the brush for debris.  
5. Check belt carefully for wear, cuts or stressed areas. Inspect  
entire belt by rolling floor brush with the palm of your hand  
several times in the direction of the motor pulley.  
6. Check Air Passageway for obstructions. Remove debris from  
this area.  
Replace Drive Belt  
1. Grasp the brush at both ends and lift up.  
2. Stretch old belt to clear motor pulley, remove belt,  
and discard.  
3. Place new belt over pulley and stretch other end over the  
crown of the floor brush.  
4. Place belt end of brush into its slot and hold it in place with  
your left hand, while slowly pulling opposite end of brush  
down into its slot with your right hand.  
5. Turn brush by hand several times in direction of pulley. If  
properly installed, the belt will center itself on brush crown.  
6. Align brush cover with notches on front of Powerfoot.  
7. Push down until tabs snap into place.  
Replacement Belt  
Use only BISSELL Replacement Belt (#32034, package of 2) in  
your BISSELL Upright Vacuum Cleaner. You may purchase  
these belts:  
at your local retailer,  
with the order form in this User’s Guide,  
or by calling  
BISSELL Consumer Services  
1-800-237-7691  
Monday - Friday 8 a.m. – 7 p.m. EST  
Saturday  
9 a.m. – 2 p.m. EST  
or from the BISSELL website –  
http://www.bissell.com  
10  
 
Check Exhaust Filter  
This foam filter is located on the side of the Vacuum Body,  
opposite the Vacuum Hose. Check it at the same time you  
check/change the bag.  
1. Use a small, flat blade  
screwdriver to gently pop the  
filter cage off the Vacuum Body.  
2. If the filter is dirty, pull it out and rinse under warm  
running water.  
3. Squeeze to remove excess water, then air dry completely  
before replacing.  
4. Replace filter making sure it properly fits into cage.  
Replace Lightbulb  
1. Remove the clear plastic lens at the front of the  
Powerfoot by inserting a small, flat-blade  
screwdriver  
into the notch at the bottom of the lens. Twist the  
screwdriver gently to release the retaining tab, then  
pull the bottom of the lens outward.  
2. Remove the old bulb by pulling it straight out - do not  
twist. Gently push replacement bulb into socket.  
3. Reposition lens over opening with the top tab positioned  
inside the Powerfoot. Push the bottom of the lens until  
remaining tabs snap into place.  
Replacement Bulb  
Use only BISSELL Replacement Bulb (#0101176) in your  
BISSELL Upright Vacuum Cleaner. You may purchase  
the bulb:  
with the order form in this User’s Guide,  
or by calling  
BISSELL Consumer Services  
1-800-237-7691  
Monday - Friday 8 a.m. – 7 p.m. EST  
Saturday  
9 a.m. – 2 p.m. EST  
or from the BISSELL website –  
http://www.bissell.com  
11  
 
Troubleshooting  
Vacuum cleaner wont run  
Possible Causes  
Remedies  
Vacuum cleaner is not plugged in Check electrical plug  
Household fuse/breaker  
Check/replace fuse -  
Reset breaker button  
Vacuum cleaner wont pick up dirt  
Possible Causes  
Remedies  
Replace with new bag  
Dust Bag is full  
Rotating Brush Drive Belt broken Replace Drive Belt (See page 10)  
Drive Belt stretched  
off Motor Pulley Shaft  
Reposition belt/clean brush/belt areas  
(See page 10)  
If Belt is stretched, it should be replaced  
(See page 10)  
Rotating Floor Brush bristles worn Replace brush (See page 10)  
Rotating Floor Brush jammed  
Remove brush and clean debris from  
brush ends (See page 10)  
Height adjustment too high  
Air Passageway clogged  
Reset Height Adjustment  
Remove Brush Cover. (See page 10)  
Clean debris from passageway  
If still clogged: Remove Vacuum Body  
from Powerfoot.  
WARNING:  
To  
reduce the risk of injury  
from moving parts and/  
or electrical shock, turn  
power switch OFF and  
disconnect polarized plug  
from electrical outlet  
be for e pe r for mi ng  
troubleshooting checks.  
Directions: 1. Remove screw from front  
of Vacuum Body (reverse of step 3. in How  
To Use section.)  
2. Gently insert blade of flathead screwdriver  
underneath the plastic tab on the back of  
the Vacuum Body to lift past the raised  
area inside the rectangular opening.  
3. Pull upward on Vacuum Body handle  
and lift Vacuum Body off of Powerfoot.  
Remove blockage.  
Tools wont pick up dirt  
Possible Causes  
Remedies  
Vacuum Flex Hose clogged  
Visually check for objects blocking  
suction path and remove carefully  
Vacuum cleaner is difficult to push  
Possible Causes  
Remedies  
Dial Adjustment to next highest setting  
Incorrect Height setting  
12  
 
Replacement part numbers and descriptions  
Item Part No. Description  
If suggested solutions for this or any function of your  
Upright Vacuum Cleaner do not correct the problem, call  
BISSELL Consumer Services  
1-800-237-7691  
Monday - Friday 8 a.m. – 7 p.m. EST  
1
32028  
Vacuum Filter Bag  
(package of 3)  
2
32034  
Drive Belt  
(package of 2)  
Saturday  
or from the BISSELL website –  
http://www.bissell.com  
9 a.m. – 2 p.m. EST  
3
4
5
6
7
8
9
10  
0101178  
0109664  
0109157  
0109179  
0101162  
0104652  
0103540  
0101164  
Headlight Bulb  
Wand  
Crevice Tool  
Upholstery Nozzle  
Dust Brush  
9’ Self-Retracting Vacuum Hose  
Exhaust (foam) Filter  
13” Brush Roll  
1
2
3
5
4
7
6
8
10  
9
13  
 
About your warranty  
This warranty gives you specific legal rights, and you may also have other  
rights which may vary from state to state. If you need additional instruction  
regarding this warranty or have questions regarding what it may cover, call  
BISSELL Consumer Services.  
One Year Warranty  
BISSELL Inc., upon receipt of the product, will repair or replace, free of charge,  
any part which is defective or malfunctioning within one year of the purchase  
date, provided that it is used for personal and not commercial or rental service.  
If the vacuum cannot be repaired, BISSELL Inc. will replace or refund the full  
price, at our option.  
If your BISSELL product should require service:  
1. Call BISSELL Consumer Services at 1-800-237-7691 and we will give  
you the name and address of an authorized BISSELL Service Center in  
your area. Or visit the BISSELL website - http://www.bissell.com  
2. If there is not an authorized BISSELL Service Center in your  
area, a BISSELL Consumer Services Representative will issue you  
a Return Authorization Number and a pre-paid mailing label to  
return the unit to BISSELL.  
The product should be returned with a photocopy of  
your proof of purchase. (Your dated sales receipt is your  
warranty - do not send original.)  
— Insure the machine when shipping for your protection  
from loss.  
BISSELL Consumer Services  
For information about repairs or replacement parts, or questions  
about your warranty, call:  
BISSELL Consumer Services  
1-800-237-7691  
Monday - Friday 8 a.m. — 7 p.m. EST  
Saturday  
9 a.m. — 2 p.m. EST  
Or write:  
BISSELL INC  
PO Box 3606  
Grand Rapids MI 49501  
ATTN: Consumer Services  
When contacting BISSELL, have model number of unit available.  
Please record your Model Number: ___________________  
Please record your Purchase Date: ___________________  
©1998 BISSELL Inc  
Grand Rapids, Michigan  
All rights reserved. Printed in USA  
Part Number 010-5726  
NOTE: Please keep your original sales receipt. It is your warranty.  
It is suggested you staple your original sales receipt to the  
front of this guide.  
Visit our web site at:  
http://www.bissell.com  
14  
 

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